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Frequently Asked Questions
How do I return an item?
We offer a hassle-free 14-day returns policy to ensure your satisfaction. If you’re not happy with your purchase for any reason, simply contact us, and we’ll guide you through the return process. Whether the item is damaged or just not what you expected, we’ll provide you with a refund once the return is processed. Your satisfaction is our top priority.
What is the lead time for orders?
We aim to ship all orders within 3 business days, though most are shipped even faster. Once your order is on its way, you’ll receive an email with tracking information so you can keep tabs on its journey to your doorstep.
Do you ship abroad?
At this time, we only ship within the United States. However, if you’re outside the US, feel free to contact us—we may be able to make an exception and work something out for you.
How do bulk orders work?
We love working with customers who have bulk needs! Whether you’re looking to place a large order for an event, business, or gift, just send us a message with the details, and we’ll do our best to meet your requirements. Our team is flexible and happy to help.
How do I track my package?
Tracking your package is simple! Once your order is shipped, we’ll send you an email with your tracking number and a link to track your shipment. You can use this link to check the status of your delivery in real-time. If you encounter any issues or have questions about your package’s whereabouts, don’t hesitate to contact us for assistance. We’re here to help!
What payment methods do you accept?
We accept all major credit cards and other secure payment methods. If you experience any issues during checkout, reach out to us, and we’ll be happy to assist.
Can I cancel my order?
Yes, you can cancel your order as long as it hasn’t been shipped yet. If you need to make a cancellation, send us a message right away, and we’ll confirm the status of your order. Once the order is shipped, you may still initiate a return under our 14-day return policy.